Terms & Conditions

Terms of Service

These Terms of Service ("Terms") govern your use of the primevectorprois website and services provided by primevectorprois SARL, a company registered in Luxembourg with registration number RCSB369852, VAT number LU36852147, and registered address at Boulevard de la Pétrusse 110, 4969 Esch-sur-Alzette, Luxembourg.

Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these terms, you may not access our website or use our services. Your continued use of our services following any changes to these Terms constitutes acceptance of those changes.

These Terms apply to all users of our website and services, including but not limited to restaurant owners, operators, consultants, and other business professionals seeking ROI analysis services for online ordering systems.

Description of Services

primevectorprois provides professional ROI analysis and consultation services specifically for restaurant online ordering systems. Our services include but are not limited to:

• Revenue impact assessment and financial modelling for digital ordering platforms
• Cost-benefit analysis and break-even calculations for technology investments
• Strategic implementation planning and roadmap development
• Risk assessment and mitigation strategies for digital transformation
• Market analysis and competitive positioning guidance
• Ongoing consultation and support for implementation success

User Obligations

When using our website and services, you agree to:

Accurate Information

• Provide accurate, complete, and up-to-date information when requesting services or communicating with us
• Update any information that becomes inaccurate or outdated during our engagement
• Ensure that all business data and financial information shared is truthful and verifiable

Lawful Use

• Use our website and services only for lawful purposes and in accordance with these Terms
• Not engage in any activity that could harm, disable, or impair our website or services
• Not attempt to gain unauthorised access to any part of our website or systems
• Respect the intellectual property rights of primevectorprois and third parties

Professional Conduct

• Maintain professional communication standards in all interactions
• Respect confidentiality obligations and non-disclosure agreements
• Provide necessary cooperation and access to information required for service delivery

Service Engagement and Payment

Specific terms for service engagement, including scope of work, deliverables, timelines, and payment terms, will be outlined in separate service agreements or proposals. These Terms supplement but do not replace such specific agreements.

Payment terms, cancellation policies, and refund conditions will be specified in individual service agreements. All fees are exclusive of applicable taxes unless otherwise stated.

Intellectual Property

All content, materials, and intellectual property on our website and in our service deliverables are owned by primevectorprois or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Our Content

• The primevectorprois name, logo, and branding are trademarks of primevectorprois SARL
• Website content, including text, graphics, images, and software, is our proprietary material
• Analysis methodologies, templates, and frameworks developed by primevectorprois are our intellectual property

Client Content

• You retain ownership of any business data, information, or materials you provide to us
• You grant us a limited licence to use your information solely for providing our services
• We will maintain confidentiality of your proprietary information as outlined in our service agreements

Service Deliverables

• ROI analysis reports and recommendations prepared specifically for you become your property upon full payment
• General methodologies, frameworks, and know-how remain our intellectual property
• You may not redistribute, resell, or commercialise our analysis without written permission

Confidentiality and Data Protection

We take confidentiality and data protection seriously. All business information, financial data, and strategic details shared during our engagement will be treated as confidential and protected in accordance with our Privacy Policy and applicable data protection regulations.

We will not disclose your confidential information to third parties without your consent, except as required by law or as necessary to provide our services (such as to trusted subcontractors bound by similar confidentiality obligations).

Limitation of Liability

To the maximum extent permitted by applicable law, primevectorprois shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from your use of our services.

Service Limitations

• Our ROI analyses and recommendations are based on information provided and market conditions at the time of analysis
• We do not guarantee specific financial outcomes or business results from implementing our recommendations
• Market conditions, competitive factors, and implementation variables may affect actual results
• Our total liability for any claim shall not exceed the amount paid for the specific service in question

Force Majeure

We shall not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, pandemic, governmental action, war, terrorism, or other causes beyond our reasonable control.

Disclaimers

Our services are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

While we strive to provide accurate and reliable analysis, we make no representations or warranties regarding the accuracy, completeness, or reliability of any information or recommendations provided. You acknowledge that business decisions based on our analysis involve inherent risks and uncertainties.

Governing Law

These Terms and any disputes arising from or related to our services shall be governed by and construed in accordance with the laws of Luxembourg, without regard to conflict of law principles.

Any legal action or proceeding arising under these Terms will be brought exclusively in the competent courts of Luxembourg, and you hereby consent to the personal jurisdiction and venue of such courts.

For clients located in other EU member states, you may also have rights under the consumer protection laws of your country of residence.

Dispute Resolution

We encourage resolution of any disputes through direct communication. If a dispute cannot be resolved through discussion, we are willing to participate in mediation before pursuing formal legal proceedings.

EU residents may also have access to the European Commission's Online Dispute Resolution platform for resolving disputes related to online services.

Termination

These Terms remain in effect while you use our website or services. Either party may terminate ongoing service engagements in accordance with the terms specified in individual service agreements.

Termination by You

• You may stop using our website and services at any time
• Service-specific termination terms will be outlined in individual agreements
• You remain responsible for any outstanding fees for services already provided

Termination by Us

• We may terminate or suspend access to our services for violation of these Terms
• We may discontinue services with reasonable notice for business reasons
• Confidentiality obligations survive termination of our relationship

Changes to Terms

We reserve the right to modify these Terms at any time by posting updated terms on our website. We will notify users of material changes by email or through prominent notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

For ongoing service engagements, material changes to Terms may require mutual agreement or may apply to future engagements only.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and primevectorprois regarding the use of our website and services, and supersede any prior agreements or understandings.

Contact Information

If you have questions about these Terms or need to contact us regarding legal matters, please reach out: